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FAQ

 


WHERE ARE YOU BASED?

We're happily based in Boise, Idaho U.S.A. 

 

HOW DOES SHIPPING WORK?

Currently we are shipping items only from the U.S.A. 

Some items manufacturing times do vary so please read the item description carefully so you know how long it will take to be delivered.

If you have any questions or concerns about an item please reach out to us! 

 

THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?

Most items will ship through USPS. You can copy and paste the provided tracking number into the USPS tracking site to see if there are any updates.  

 

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process or you can set up your own return by clicking here: RETURNS

 

HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email via this form and we'll get back to you as soon as we can.

 

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